This policy explains what personal information The Heavy Apps Inc collects through its corporate website, why, and what choices you have. Our products have their own privacy policies.
1. Who we are and what this policy covers
The Heavy Apps Inc ("The Heavy Apps", "we", "us") is the company behind the website at theheavyapps.com (the "Website") and the digital products listed on it. Our address is The Heavy Apps Inc, 30 N Gould St Ste R, Sheridan, WY 82801, United States.
This Privacy Policy explains how we handle personal information that we collect through the Website only — for example, when you visit it or send us a message. Each of our products has its own privacy policy that governs the information processed inside that product. You can find a product’s policy on that product’s website and inside the product. Where a product policy and this policy differ, the product policy applies to that product.
2. Information we collect
Information you give us
- Contact form and emails. Your email address, the content of your message, and any other details you choose to include.
Information collected automatically
- Technical data. IP address, browser type and version, device and operating system, referring page, pages requested, and the date and time of requests. This is recorded in standard server and security logs.
- Cookies. The Website uses only strictly necessary technical storage, if any. We do not use advertising, retargeting, or cross-site tracking cookies or pixels, and we do not use advertising analytics.
We do not intentionally collect sensitive categories of personal information (such as health, biometric, or precise location data) through the Website. Please do not include them in your messages.
3. How we use information
- To read and respond to your messages and provide support.
- To operate, secure, and maintain the Website, and to detect and prevent abuse, fraud, or technical problems.
- To comply with legal obligations and to establish, exercise, or defend legal claims.
- To improve the Website and the way we describe our products.
We do not use Website information for automated decision-making that has legal or similarly significant effects on you.
4. Legal bases (EEA, UK and Switzerland)
If the GDPR or a similar law applies to you, we rely on the following legal bases:
- Legitimate interests — running and securing the Website and answering your enquiries, balanced against your rights and expectations.
- Contract or pre-contract steps — where your message relates to using or buying one of our products.
- Legal obligation — where the law requires us to keep or disclose information.
- Consent — where we ask for it. You can withdraw consent at any time without affecting earlier processing.
5. How we share information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only with:
- Service providers that help us run the Website and receive your messages — for example, hosting, content delivery, security, and form-delivery or email services. They may process information only on our instructions and to provide their services to us.
- Authorities and advisers where required by law, to protect rights, safety, and security, or to obtain legal, accounting, or professional advice.
- A successor in the event of a merger, acquisition, financing, or sale of assets, subject to this policy or an equivalent level of protection.
6. International transfers
We are based in the United States, and our service providers may process information in the United States and other countries. Where required, we use appropriate safeguards for transfers of personal information from the EEA, UK, or Switzerland, such as Standard Contractual Clauses.
7. Retention
We keep personal information only as long as needed for the purposes in this policy. Messages sent through the contact form or by email are kept for as long as necessary to respond and to keep a record of the conversation. Server logs are kept for a limited period for security and troubleshooting. We may keep information longer where the law requires it or where it is needed to resolve disputes. When information is no longer needed, we delete or anonymize it.
8. Your rights under GDPR and similar laws
Depending on where you live, you may have the right to:
- access the personal information we hold about you and receive a copy;
- have inaccurate information corrected;
- have your information deleted;
- restrict or object to certain processing;
- receive your information in a portable format;
- withdraw consent where processing is based on consent;
- lodge a complaint with your local data protection authority.
To exercise these rights, email support@theheavyapps.com. We may need to verify your identity before acting on a request and will respond within the time required by law.
9. Your California privacy rights (CCPA/CPRA)
If you are a California resident, you have the following rights regarding your personal information:
- Right to know what personal information we collect, use, disclose, and sell or share, and to obtain a copy of it;
- Right to delete personal information we collected from you, subject to legal exceptions;
- Right to correct inaccurate personal information;
- Right to opt out of the sale or sharing of personal information — we do not sell or share personal information, so there is nothing to opt out of;
- Right to limit the use of sensitive personal information — we do not use it beyond what the law permits;
- Right to non-discrimination for exercising these rights.
Categories collected in the last 12 months: identifiers (such as email address and IP address), internet or network activity (such as browser and pages requested), and the content of communications you send us. We collect these from you and from your browser, for the business purposes described above, and disclose them only to the service providers described above.
To make a request, email support@theheavyapps.com. You may use an authorized agent, and we may ask to verify your identity and the agent’s authority.
10. Children
The Website and our products are intended for people aged 18 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has sent us personal information, contact us and we will delete it.
11. Security
We use reasonable technical and organizational measures to protect personal information, including encrypted connections (HTTPS) and limited access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
12. Do Not Track and third-party links
Because we do not track visitors across other websites, we do not respond differently to browser “Do Not Track” signals. The Website may link to other sites, including our product websites; we are not responsible for their content or privacy practices, so please read their policies.
13. Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last revised. If we make material changes, we will take reasonable steps to let you know, for example by a notice on the Website.
14. Contact us
Questions or requests about this Privacy Policy or your personal information:
The Heavy Apps Inc, 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@theheavyapps.com